FAQ
Q1: Is the ABB UR600IR/BGT product brand new and original?
A1: Yes, all ABB UR600IR/BGT units are 100% genuine, factory-sealed, and sourced directly from ABB.
Q2: Is this product in stock?
A2: Yes, we have ready inventory. Orders are typically shipped within 3 days – 2 weeks depending on order size.
Q3: Which shipping carriers do you use?
A3: We ship worldwide using reliable logistics partners such as DHL, FedEx, or UPS.
Q4: What if the product has quality issues?
A4: We support returns within 30 days if the product shows verified quality defects.
Q5: What is the operating temperature range?
A5: The direct-view version works from –10 °C to +80 °C, while the fiber-optic model supports continuous operation up to 350 °C.
Q6: Can this scanner handle oil and coal flames?
A6: Absolutely. The ABB UR600IR/BGT is engineered for oil, orimulsion, and pulverized-coal combustion systems.